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POSITION: Research Associate 1 - Reconcilement
LOCATION: Item Processing
Research & Adjustment Dept.
RESPONSIBILITIES:
• Using TRecs software, research and correct identified out of balance situations affecting customer accounts and the CD unposted general ledgers for all affiliate banks
• Make requested file maintenance changes on customer accounts
• Work with CTS and affiliate bank personnel to resolve questions or problems concerning CD postings or differences
• Research and correct identified out of balance situations on general ledgers using automated software.
• Reconcile and correct identified offages that relate to ATM outages for affiliate banks.
• General filing of documentation
• Perform other tasks as assigned
QUALIFICATIONS:
• High School Diploma or GED Certificate
• Excellent communication and listening skills
• Good customer service skills required
• Basic computer skills and manual dexterity
• Prior banking experience a plus
• Knowledge of CD application processing helpful
• Problem solving skills
• Ability to lift 25 lbs.
SCHEDULE: Monday – Friday
8:00 a.m.-4:30 p.m.
DEADLINE: when filled
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