LOCATION: BankCard Services

Financial Center-2^nd Floor

RESPONSIBILITIES:

• Primarily perform telephone customer service

• Maintain strong working knowledge of numerous operating systems & industry regulations

• Process accurate account maintenance (name/address changes, rate updates, credit limit increases and plastic re-issues)

• Perform account correspondence (denials and returns) and maintenance as assigned

• Keep current on BankCard procedures

• Assist in special projects or other duties as assigned

QUALIFICATIONS:

• High School Diploma or GED Certificate

• Previous customer service and/or banking experience helpful

• Strong communication skills, both verbal & written

• Data entry and computer skills necessary

• Good mathematical skills

• Attention to detail

SCHEDULE: Monday - Friday

8:00 a.m. - 4:30 p.m.

DEADLINE: when filled