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    • A man using his debit Mastercard to make a purchase online
    • Your EMV Chip Card: A Few Tips to Remember

      Wallets across the U.S. are now being filled with new debit and credit cards that have an EMV chip. These cards are quite different from your old cards. If you’re not familiar with the technology, watch our short video that explains the basics.

      When using your new Chip Card, here are some handy tips for using it:

      • Never, ever reveal your PIN. As with some new technology, merchant staff may not be well versed in how the new technology works. It is NEVER ok to give someone your PIN. Always enter the number yourself.
      • Memorize your PIN. It’s important that you memorize your PIN and never write it down. You’ll be required to enter your PIN when making a purchase at most EMV-enabled terminals.
      • When in doubt, swipe first. Many merchants have not enabled their EMV chip readers so they will need to read your magnetic strip. If the terminal is enabled, it will instruct you to insert the card and leave it there until the transaction is completed.
      • Pay attention to ATM screens and follow directions. As you use ATMs, you will also find that some of these don’t have chip readers. That means you must pay attention. Newer ATM card readers require you to insert your chip card and leave it in there until the transaction is completed. Don’t panic when the new machine keeps your card during this process.
      • Have some patience. You’re learning this new technology at the same time the merchants are.

      There are many benefits to this new chip technology, particularly in preventing counterfeit fraud. Just take your time learning the new processes and ask questions. We’re happy to help.

    • Call us today at 314.862.8300 or stop by any Central Bank location to learn more.

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      This card is issued by Central Trust Bank pursuant to a license by Mastercard International Incorporated.
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