Introducing DataGuardian

Your solution for protecting your business, your reputation, and your customers.

According to the PCI Security Standards Council, more than 80% of data breaches involve small merchants. In the B2B International IT Security Risks Survey, Kaspersky Lab reported that 90% of the 5,500 companies surveyed had experienced at least one security incident and nearly half, 46 percent, lost sensitive data due to an internal or external security threat.

It’s our priority to stay on top of the latest security standards, use multiple security controls, and work hard to ensure that our processing platform is 100% compliant with the Payment Card Industry Data Security Standards (PCI DSS).

With DataGuardian, you get extra security tools that will help you regularly monitor and protect your business and your customers' sensitive personal information. Plus, you get valuable resources that will help you respond to a data breach and protect your profits if your business is ever compromised. Combine all of this with our extensive regulatory reporting program and you’ve got a winning combination.

The Program Details

Easy-to-Use Self-Assessment Questionnaires

Our questionnaires are easy-to-use and guide you step-by-step through the version that’s right for your business. You have 24/7 access through our compliance portal, Compass, our online reporting system. The questionnaires are even available in multiple languages: currently English, Spanish, and Chinese are supported, and more will be added soon.

Quarterly Network Scans

Four times a year we will test your network to identify any vulnerabilities and gaps in your systems that could possibly expose you to a data breach.

$100,000 Data Breach Protection Policy

Rest easy knowing that you’re covered in the event of a breach. Our $100,000 data breach policy covers the cost of forensic audits, fees, and fines from the card associations, hardware and software upgrades (up to $15,000), and consumer notifications (up to $10,000). The best part is that you get all of this with no deductible, and it doesn’t matter if a merchant is PCI compliant at the time of the breach – they are still protected. If you suspect you’ve become a victim of a breach, our team of forensic security experts will walk you through what you need to do.

Regulatory Reporting Now Included

Our Regulatory Reporting Program has been rolled into DataGuardian, so one program offers you even greater value and covers all of your compliance and security needs, while helping you prevent backup withholding, fines, and extra fees.

Expert Customer Support

Our dedicated team is available from 7:00 a.m. to 7:00 p.m. to quickly answer any questions you may have about the questionnaires or the PCI compliance process itself. Contact Customer Support at 888-310-1912 or 01_merchantservices@centralbank.net for more information.

Valuable Educational Resources

Check out the new PCI resource section on our processor’s website: https://www.clearent.com/insight/pci-dss-compliance/. You can read about the five most common myths of PCI compliance, learn about the different standards and types of questionnaires, get a preview of what’s coming this fall with PCI 3.2 and more.

Optional Security Services

You can also get very competitive rates on products that will provide additional layers of protection. Endpoint protection and internal, Primary Account Number (PAN), and mobile device scanning are available for an additional fee. Contact Customer Support at 888-310-1912 or 01_merchantservices@centralbank.net for more information.