Contact Central Bank Customer Service

Your questions are important to us and we’re here to give you answers as quickly as possible. We promise to provide you a better banking experience with the best products and services, smart financial advice, and real people, you know and trust.

Phone

  • For Customer Service or to report fraud: 
    call (866) 236-8744
  • For Online Banking Technical Support:
    call (877) 331-2998
  • To report a lost or stolen credit card:
    call (800) 445-9272
  • To report a lost or stolen debit card:
    call (855) 401-4599
  • To report a lost or stolen card, click here for a full list of phone numbers.

Email

  • To report phishing, email phishing@centralbancompany.com.

Live Chat

  • Chat with a representative on your mobile device or computer. Start Chat Now
  • Customer Service Topics:
    Account Questions, Issues, General Info
  • Online Banking Support:
    Online Banking, Login Issues, Mobile App
  • Live Chat Hours are Central Standard Time excluding bank holidays:
    • Monday - Friday: 8:00 AM to 6:00 PM
    • Saturdays: 8:00 AM to 12:00 PM
    • Not Available on Sundays

If you’re new to Central Bank and would like to meet with us in person,
find a branch near you.