eStatement FAQs
An eStatement is identical to your paper statement but is delivered in an electronic document. It helps eliminate paperwork and gives you a quick, easy and secure way to access your monthly bank statement. By turning off your paper statement and receiving all your statements online, you are doing your part to help the environment.
Within Online Banking, you can find your bank statements under the "Statements & Documents". You can also find your tax documents under “Statements & Documents” and select “Tax Documents”.
Within BusinessLink Online Banking, you can find your bank statements under the "Home" tab and select "View Statements and Notices". We'll send you an email notification when your statement is available.
You will be notified by email each time that your statement is available to view within BusinessLink Online Banking.
Sign up online by logging into Online Banking and visiting "Delivery Preferences" under “Statements & Documents”. Select which accounts you would like to receive electronic statements and select “Save”. It's that easy.
An Administrator can sign up online by logging into BusinessLink Online Baking and visiting “Manager Paper Preferences” under “Home”. Select which accounts you would like to receive electronic statements and select “Save Changes”. The Administrator on the account can assign rights to others.
If you sign up for an eStatement, you will no longer receive paper statements in the mail. All of your statements will be available online. If for some reason you are still receiving a paper statement and getting an eStatement, please contact the bank to turn off your paper statement.
eStatements are available online for up to 7 years.
Your eStatements will be the exact same as your paper statements. If you currently receive images of your checks written in your paper statement, you will still get images of those checks on your eStatement. If you have an eStatement without images of checks on it and would like to receive images of checks, please contact the bank.
Yes. You can print your eStatement.
Yes. You can save eStatements to your computer.
To view an eStatement online, you need Adobe Acrobat Reader installed on your computer. If you do not have Adobe Acrobat Reader, you may click on the Adobe link from our website and download the current Adobe Acrobat Reader.