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    • A man using his Central Bank EMV Chip Card at an in-store terminal.
    • Eight Tips to Protect Your Identity

      October is National Cybersecurity Awareness Month

      Identity theft continues to be one of the fastest growing crimes in America. According to the Bureau of Justice Statistics, an estimated 17.6 million U.S. residents were victims of identity theft in 2014, up from 16.6 million victims in 2012.

    • “Cybercriminals and fraudsters are keeping up with the latest in technology and are using any tactic they can to steal personal information,” said Kathy Koestner, Vice President, Information Security, Central Bancompany. “It is extremely important to use the passcodes on smartphones, use complicated passwords, and keep virus protection software updated on your computers at all times.”

      In honor of National Cybersecurity Awareness Month, here are eight tips to help you protect yourself from becoming a victim of identity theft:

      1. Don’t share your secrets. Don’t provide your Social Security number or account information to anyone who contacts you online or over the phone. Protect your PINs and passwords and do not share them with anyone. Use a combination of letters and numbers for your passwords and change them periodically. Do not reveal sensitive or personal information on social networking sites.
      2. Shred sensitive papers. Shred receipts, banks statements and unused credit card offers before throwing them away.
      3. Keep an eye out for missing mail. Fraudsters look for monthly bank or credit card statements or other mail containing your financial information. Consider enrolling in online banking to reduce the likelihood of paper statements being stolen. Also, don’t mail bills from your own mailbox with the flag up.
      4. Use online banking to protect yourself. Monitor your financial accounts regularly for fraudulent transactions. Sign up for text or email alerts from your bank for certain types of transactions, such as online purchases or transactions of more than $500.
      5. Monitor your credit report. Order a free copy of your credit report every four months from one of the three credit reporting agencies at annualcreditreport.com (external link indicator).
      6. Protect your computer. Make sure the virus protection software on your computer is active and up to date. When conducting business online, make sure your browser’s padlock or key icon is active. Also look for an “s” after the “http” to be sure the website is secure.
      7. Protect your mobile device. Use the passcode lock on your smartphone and other devices. This will make it more difficult for thieves to access your information if your device is lost or stolen. Before you donate, sell or trade your mobile device, be sure to wipe it using specialized software or using the manufacturer’s recommended technique. Some software allows you to wipe your device remotely if it is lost or stolen. Use caution when downloading apps, as they may contain malware and avoid opening links and attachments – especially for senders you don’t know.
      8. Report any suspected fraud on your Central Bank account to us immediately by phone at 866.777.7912 or email phishing@centralbancompany.com.

      American Bankers Association, 2016

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