Article | 1:25 min read

Payment Scams are on the Rise

Unexpected payment change requests could be a scam. Learn what to watch for.

Fraud tactics continue to change, and payment scams are no exception. Instead of demanding money directly, scammers may trick you into using a different payment method via email. These scams often focus on everyday bills and regular payments you make often, like utilities, rent, or subscriptions.

How Scammers Trick You Into Changing Payments

You might receive an official-looking email claiming your payment details need to be updated. Scammers often create urgency by warning of late fees or interrupted service and may impersonate companies you know and trust. In reality, scammers are trying to redirect your payments to themselves before you can double-check the legitimacy of the email.  

How to Spot a Potential Payment Change Scam

  • Urgent or threatening language, such as “last notice” or “payment will fail”
  • Requests to change how or where you send payments
  • Slightly altered email addresses or unusual wording
  • Pressure to act quickly or keep the request confidential

The Golden Rule: Verify Before You Pay

Don’t change payment instructions based on an email alone. Always confirm requests using a trusted phone number, the company’s official website, or a past statement—never the contact information in the email. When in doubt, pause and verify with the company directly or your bank before sending payment.

What To Do If You’ve Already Paid

Scammers rely on urgency and trust to push you into acting fast without confirming the request. If you suspect fraud, report it to the FTC right away so it can be investigated and others can be warned. Taking time to verify payment requests can help you stay protected and avoid becoming a victim  

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